Terms and Conditions

Last updated: 02/Oct/2024

Welcome to LoveTennis! By using our website (www.lovetennis.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order or interacting with our services.

1. General information

These terms of use (“Terms”) apply to all users of the LoveTennis website, including but not limited to visitors, browsers, customers, merchants and contributors. By using this website, you confirm that you are the legal age of majority in your state or province.

If you do not agree to these terms, you should not use or access our website.

2. Products and Services

LoveTennis offers a wide range of tennis products, including but not limited to rackets, balls, clothing and accessories. We strive to ensure that product descriptions, images and prices are accurate, but LoveTennis does not warrant that any information on the Site is error-free or complete. We reserve the right to change product descriptions, prices and availability without notice.

3. Prices and payment

All prices displayed on our website are in [Currency] and are subject to change at any time. LoveTennis reserves the right to change prices, offer discounts or withdraw promotions without prior notice.

Payment can be made by credit card, PayPal and other approved payment methods listed on our website. All payments are processed securely, and LoveTennis does not store any sensitive payment details. By completing a transaction, you agree to pay the full amount displayed during the checkout process.

4. Shipping and delivery

We aim to ship all orders promptly. Delivery times may vary depending on your location and product availability. Estimated delivery times are indicated at checkout, but we cannot guarantee specific delivery dates. LoveTennis is not responsible for delays caused by third party carriers or customs.

5. Returns and exchanges

LoveTennis wants you to be happy with your purchase. If you are not completely satisfied, you can return most products within 30 days of purchase for a refund or exchange. Items must be returned in their original condition and packaging. Customized products, gift cards and sale items cannot be returned.

To initiate a return or exchange, please contact our customer service at [email or phone number]. Refunds are processed to the original payment method and may take up to 10 business days to appear in your account.

6. User Behavior

By using the LoveTennis website, you agree not to:

• Use the website for illegal purposes.

• Harass, abuse or harm other users.

• Interfere with or prevent the functionality of the website.

• Use automated tools (eg robots, spiders) to collect data from the website without our consent.

We reserve the right to terminate or limit your access to LoveTennis if you violate these Terms.

7. Intellectual Property Rights

All content, logos, images, product descriptions and other materials on the LoveTennis website are owned or licensed by LoveTennis. You are granted a limited, non-exclusive license to access and use the Site for your personal, non-commercial use. Any unauthorized use of our intellectual property is strictly prohibited.

8. Disclaimer and Limitation of Liability

LoveTennis makes no warranties or representations as to the accuracy or completeness of the Site's content or the products offered. Your use of the website and purchase of products is at your own risk.

In no event shall LoveTennis, our directors, officers, employees, partners, agents, suppliers or subcontractors be liable for any indirect, incidental, punitive or consequential damages arising out of your use of our website or products.

9. Damages

You agree to indemnify LoveTennis and its affiliates from any claim or demand made by a third party due to or arising out of your breach of these Terms, your use of the Site or your violation of any intellectual property right or other right of any person or device.

10. Applicable Law

These Terms and any separate agreements through which we provide products and services shall be governed by and interpreted in accordance with the laws of the Stockholm jurisdiction

11. Changes to terms of use

LoveTennis reserves the right to update, change or replace these Terms at any time. Changes will be posted on this page and it is your responsibility to regularly review these terms. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.